Privacy and data protection

Protecting your privacy and providing information on data protection. 

Data Protection statement

Suffolk County Council is committed to protecting your privacy and will treat your personal data in line with the General Data Protection Regulation (GDPR) and subsequent, revised UK data protection law.

Request access to the information we hold about you

You can make your request, either verbally or in writing.

If you wish to make a written request, please send it by email to or by post, to:

Data Protection Team,
Constantine House,
5 Constantine Road,


If you wish to make your request verbally, call the Data Protection Team on:

  • 01473 260778
  • 01473 264540
  • 01473 264385

You will be required to provide documentary evidence of your identity and your current address. If you are making a request on behalf of somebody else, you will also need to provide evidence of your authority to act.

Please see our detailed guide to accessing your records for details of acceptable documentation and further information about how to request access to your records. This can be downloaded from the Suffolk County Council website.

Further information

You may view the council’s data protection notification. More information about data protection is available by visiting the Information Commissioner's website.

If you have any queries, please contact the Data Protection Team at

You may also like to read
  • Data Protection Policy
  • Suffolk County Council’s Privacy Notice
  • Suffolk County Council Approach to Information Management and Informatics
  • Privacy notice about use of confidential data relating to births and deaths
  • Privacy notice about use of NHS numbers by Adult Community Services (ACS) and Health, Wellbeing and Children’s Services (HWCS)
  • Disclaimer and copyright statement

These can be downloaded from the Suffolk County Council website

Cookie and log files policy

A "cookie" is a small data file created by your web browser and normally stored on your computer. We use temporary "session" cookies that are only stored in your browser's memory whilst you visit our web site. If your browser accepts the cookies used on our web site, we do not gain access to any personal data. The information collected by the cookie permits the web site to assist you to navigate.

Most browsers automatically accept cookies, but you can usually refuse cookies by adjusting the preferences in your web browser. If you do not know how to do this, contact us, giving details on the type of browser you are using, and we will do our best to help. If you turn off cookies, though, there may be some features of our web site that will not be available to you and some web pages may not display properly or load slowly.

The cookies we currently use are: 

  • Google Analytics – for providing details about visitors, how people navigate the site and what pages are visited more than others requires this so we can continually improve the website experience and performance.

These cookies don'’t collect information that identifies a visitor. All the information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

You can read more about cookies from the ICO guidelines online

Our cookies message should only be displayed on your first visit to our website. If the message is still showing when you return to the site on the same computer, our cookies may not be being stored on your computer.

Contact us


Phone: 01473 264814

Postal address:

Information Management Services
Suffolk County Council
Constantine House
Constantine Road

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